Building a rugby brand takes work and not only requires a rugby-knowledgeable marketing partner, but one that understands the landscape in the United States.
While rugby is a world game, it is also a regional game, with differences from country to country in how the sports is developed and followed. World Rugby Shop knew this, and as a longtime supplier of rugby kit and equipment in the USA, knew that building customer awareness requires a specialized understanding.
“We’ve worked with a lot of large multi-national agencies over the years who don’t understand how different the sport is in the States,” said World Rugby Shop Founder and CEO, Bernard Frei. “What we found is that it’s tough to fully grasp the American rugby landscape if you haven’t played or coached here at some level.”
So when WRS was looking for a new marketing strategy and some high-visibility ads, they turned to Madak and CEO Adam Lejeunekopp, in part because of the rugby experience and rugby connections the company has in the American game.
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“World Rugby Shop have worked with Adam and the Madak team many times over the past 12 years,” said Frei. “They’ve been involved in supporting our partnerships with Atavus, the Seattle Seawolves, adidas, the All Blacks, Gilbert, BLK and Canterbury. We’ve never been disappointed. They say what they will do and they do what they say. From brand campaigns to athlete photography Madak has always over delivered for World Rugby Shop. How many companies can you say that about?”
And as for understanding how the US rugby fan and player operates:
“You get a great head start with Adam and Madak,” Frei explained. “They know our sport, they understand our customers as well as we do and they understand how to communicate to a broad audience.”
World Rugby Shop was looking to develop ads to be shown during international rugby games and saw this as an opportunity to highlight real players coming from underrepresented ethnic backgrounds.
These ads featured players from the Seattle area and ran during coverage of the Six Nations and the British & Irish Lions tour of South Africa.
“Over two phone calls with Madak they were able to quickly grasp what we needed—the look, the tone, the message,” said Frei. We spent a few hours reviewing details and two weeks later we had four finished TV and online ads delivered to NBC.”